Terms of Sale

1)  CHECK IN / CHECK OUT

Arrival time / Check-in: after 14:00

Departure time / Check-out: by 12:00

EARLY CHECK-IN & LATE CHECK-OUT

Subject to availability, early check-in (before 14:00) and late check-out (after 12:00) are possible with a rate of 50% of the price for “Additional Night“. The full price for an “Additional Night” will be charged for departures after 18:00.

 

2) MINIMUM STAY

Our minimum stay is 2 nights.

 

3) RESERVATIONS

Reservations can be made by:

 

IMPORTANT : All reservations are subject to payment of 50% of the total price on confirmation by Muang La Lodge.

 

4) FULL PAYMENT

The remaining balance of 50% must be paid no later than 60 days before your planned arrival date and confirmed by Muang La Lodge.

 

5) PAYMENT OPTIONS

All payments should be made by debit/credit card or bank transfer. All charges (issuing bank & receiving bank) are your responsibility.

 

6) CANCELLATION POLICY

Any cancellation of a reservation must be made by email to Muang La Lodge – (resa@muangla.com)

High Season – 1 October to 31 October & 1 March to 15 May

  • 45 or more prior to arrival: no charge.
  • 44 days to 30 days prior to arrival: 50% cancellation fee based on the total length of stay (including change of dates and change in group size).
  • Less than 30 days prior to arrival: 100% cancellation fee based on the total length of stay (including change of dates and change in group size).

Peak Season – 1 November to 28 February

  • 60 days or more prior to arrival: no charge.
  • 59 days to 45 days prior to arrival: 50% cancellation fee based on the total length of stay (including change of dates and change in group size).
  • Less than 45 days prior to arrival: 100% cancellation fee based on the total length of stay (including change of dates and change in group size).

7) FORCE MAJEURE

If for any reason beyond our control, Muang La Lodge is unable to perform any obligation within this document and such failure is caused by acts of God or nature, war, fire, strikes, government regulations, disaster, civil disorder, curtailment of transport facilities or any other extraordinary occurrences making it illegal or impossible to provide or use Muang La Lodge’s facilities, such non-performance is excused and Muang La Lodge may terminate reservations without further liability other than the return of the clients’ deposit.